Support PackagesPCSCuk2016-03-24T10:49:33+01:00
We offer bespoke agreements tailor made to suit your company´s needs.
Having all your IT requirements under one roof is one phone call away.
Stage Support1
- Unlimited Telephone Support
- Unlimited Remote Support
- Up to 4 hour response time for call outs
All call outs charges at £55 per hour
- Free Unlimited Cloud Backup
- Support hours:
08:30 – 17:00 Monday to Friday
Stage Support2
- Unlimited Telephone Support
- Unlimited Remote Support
- Up to 3 hour response time for call outs
Free 4 hours a month on site time then £55 per hour
- Monthly Remote Preventative Maintenance
- 24/7 Cloud Monitoring
- Free Unlimited Cloud Backup
- Free Web Hosting
- Support hours:
08:30 – 17:00 Monday to Saturday
Stage Support3
- Unlimited Telephone Support
- Unlimited Remote Support
- Up to 2 hour response time for call outs
All call outs covered under the agreement, including software faults
- Monthly Remote Preventative Maintenance
- 24/7 Cloud Monitoring
- Free Unlimited Cloud Backup
- Free Web Hosting
- Support hours:
07:30 – 19:30 Monday to Saturday
Unlimited Telephone Support
Live Monitoring of your Network
Clear Service Delivery Levels
Monthly Technical Reports
Infastructure Maintenance